• Terms & Conditions – The Driving Anxiety Coach Clients
  • The vehicle.

Coaching sessions will take place in the clients vehicle. This must be legal and fit for purpose.  We will take the vehicle details prior to commencement of the training sessions to allow us to do the necessary on-line checks for MOT, Tax and Insurance.

We will also check the vehicle on the day for tyre wear and tear and lights etc. We reserve the right to cancel and charge should the vehicle fail these checks, so for peace of mind, help and guidance with tyre checking, visit: www.tyresafe.org

  • Fit to drive
    It is necessary that all clients are fit for their training sessions. This means being well rested, (yes, we know!!) and free from taking any medication that may warn of drowsiness or impair your driving performance. (Apologies, but we do have to say this…) If the presence of alcohol is detected we will refuse to conduct the training session and will still have to charge.  Please see: www.morning-after.org.uk

General Health. Please inform us of any allergies ⁄ illnesses the you may suffer from, ie: asthma. Please bring relevant medication, ie: inhalers / epipens with you.

  • Eye Sight Check.

The legal minimum distance all drivers must be able to read a number plait from 20.5–meters away and this will take place when you first meet your trainer before we head out. Please note we cannot refund you withing four days before we meet, so do double check in good time before confirming your training sessions.

  • COVID-19 Risk Reduction

Were possible, please take an LFT on the morning of your training session.  Your trainer will do the same.  It’s common sense and courtesy to inform each other of any COVID-19 cases within each-others households.  We will keep the vehicle regularly ventilated as this good practice to reduce risk.

  • Payment                                                                                                                                                                              Clients are required to pay for training sessions a minimum of four days in advance (excluding weekends) of  the training session. Bank details will be provided to transfer payments.
  • Cancellations

We require minimum four working days (excluding weekends) notice should you need to change or cancel your appointment. Cancellations made within this timeframe will be charged.  (We do realise things happen, illness and curveballs hit, so do text or call as soon can).

Adverse weather: Please do not assume your session is cancelled in the case of adverse weather, ie: snow. We will make a judgement together based on the health and safety of the client, trainer, the car and other road users. Should the client cancel, they may be subject to a cancellation fee as stated above.

  • Session Times
    Sessions will vary from 1.5 and 2–hours dependent upon client requirements and location.                             
    Your trainer will endeavour to arrive prompt for the training session. However, please allow for traffic problems. We will try and keep you posted should we be held up.
    Your session will start when your trainer arrives at the agreed location.
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